terms and conditions of sale

Last updated: November 20, 2024

I. General Provisions

These terms and conditions (the "Terms") govern the contractual relationship between you ("User" or "Customer") and the operator of this webstore (the "Seller") when you use the online services and make purchases via this webstore (the "Webstore").

By making a purchase or browsing this Webstore, you acknowledge and agree to these Terms (including the Privacy Policy) and agree that any transaction made is subject to these Terms. If you do not agree to these Terms, you may not use this Webstore.

Orders may only be placed online via the Webstore's checkout process. Orders are not accepted via telephone, mail, or email.

You should save or print a copy of these Terms for your future reference.

If you have any questions or concerns, please reach out to customer service using the contact details provided on the Webstore.

Placing an order may require the use of third-party service providers (such as payment processors). By placing an order, you represent and warrant that you accept their respective terms and conditions.

II. Changes to These Terms

The Seller reserves the right to modify or update these Terms at any time. Changes become effective immediately upon being posted on the Webstore. It is your responsibility to check this page regularly. Your continued use of the Webstore following any updates constitutes acceptance of the revised Terms.

If any change to these Terms is required by law or governmental authority, it will apply immediately, including to orders previously placed.

III. Intellectual Property and Content

All materials on the Webstore (including audio recordings, videos, artwork, text, logos, software, and digital downloads) are the exclusive property of the Seller or its licensors.

Access to the content is granted solely for your personal, private, and non-commercial use.

You may not reproduce, modify, distribute, extract, display, or exploit any part of the site, its source code, or its content without express prior written consent from the Seller.

IV. Prohibited Activities and System Security

While using the Webstore, you agree not to:

• Restrict or inhibit any other user from using and enjoying the Services.
• Introduce viruses, Trojan horses, worms, or any other technologically harmful materials.
• Engage in automated data collection (such as scraping, data mining, or harvesting email addresses and personal data).
• Impersonate any person or entity or misrepresent your affiliation with any person or entity.
• Attempt to gain unauthorized access to computer systems, servers, or networks connected to the Webstore.

V. Software Usage

Any software provided to power the Services remains the exclusive property of the Seller or its suppliers. You may not adapt, translate, reverse engineer, resell, distribute, or use such software for any unlawful or commercial purposes.

VI. Account Registration and Security

You may be required to register an account to access certain services. You agree to provide truthful, accurate, and complete information.

You are solely responsible for maintaining the confidentiality of your credentials and account details, as well as for all activities that occur under your account.

You must notify customer service immediately of any unauthorized use of your account or security breach.

VII. Product Offerings

The Webstore may offer physical merchandise (e.g., apparel, collectibles), digital products (audio/video files), streaming access, and ticket pre-sale opportunities.

Limited Editions & Pre-Orders: Estimated shipping dates are not guaranteed. Returns or exchanges are strictly not accepted for limited edition items.

Product availability is limited to the sizes, colors, and variants listed on the Webstore.

VIII. Orders and Delivery

By placing an order, you warrant that you are at least 18 years old and legally capable of entering into binding contracts. Minors must have the consent of a parent or legal guardian.

Order confirmation emails serve as an acknowledgment of receipt only. A contract is formed only when the dispatch confirmation email is sent.

The Seller reserves the right to reject, limit, or cancel any order prior to shipment. If an order is canceled after payment is processed, a full refund will be issued.

Modifications: Once an order is processed in the system, updates to shipping addresses, quantities, or item details cannot be guaranteed.

Shipping: The Seller is not liable for carrier delays or incorrect shipping addresses provided by the Customer. If a package returned due to an invalid address is not updated by the Customer within 10 business days of notice, the order may be canceled and refunded.

IX. Pricing and Payment

Prices displayed on the site exclude applicable taxes and shipping fees, which are calculated and added prior to order finalization.

Accepted payment methods include major credit/debit cards and electronic wallets offered at checkout.

In the event of an obvious pricing error (e.g., a technical glitch resulting in a clear misprice), the Seller reserves the right to cancel the order even after initial confirmation.

X. Cancellation and Return Policy

Digital Content: You have a 14-day cancellation window. However, downloading or streaming digital content before the 14 days expire constitutes a waiver of your right to cancel.

Physical Products:

• Orders may be canceled at any time prior to shipment.
• Upon delivery, eligible items may be returned within 5 days for store credit, provided they remain in original condition.

Exclusions: Opened audio/video media, customized goods, worn or washed apparel, final sale items, and limited editions are ineligible for return.

Damaged or Incorrect Items: If an item arrives damaged or incorrect, contact customer service with photo evidence. A return label will be provided to facilitate a replacement or refund.

XI. International Orders

International deliveries may take several weeks depending on destination customs clearance. Import duties, local taxes, and customs handling fees are the sole responsibility of the recipient.

XII. Digital Gift Cards

Digital gift cards do not expire and incur no service fees.

Gift cards cannot be reloaded, redeemed for cash, or used to purchase other gift cards. The Seller is not responsible for lost, stolen, or unauthorized use of gift cards.

XIII. Limitation of Liability

Products provided are warranted to be of satisfactory quality and reasonably fit for their intended purpose.

The Seller's total liability for any losses suffered in connection with an order is strictly limited to the purchase price paid by the Customer for the relevant products. The Seller will not be liable for any indirect, incidental, or consequential damages.

XIV. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws applicable to the location of the site operator. Any legal action or dispute arising from these Terms shall be subject to the jurisdiction of the competent local courts.